購物情境 | Hi Andre

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Feb 12, 2026

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網路購物英文單字&對話

10 大購物網站常見單字

Online shopping	線上購物	Shipping	運送
E-commerce	電子商務	Delivery	配送
Shopping cart	購物車	Product review	產品評價
Payment	付款	Wishlist	願望清單
Checkout	結帳	Return	退貨/退款

網路購物常見英文會話

購物英文：詢問產品資訊

Customer: Hi, I’m interested in purchasing this item （可替換成任意想購買之物品）. Can you provide me with more information about its features and specifications?

顧客：嗨，我對購買這個商品感興趣。您能提供更多關於它的功能和規格的資訊嗎？

Representative: Of course! This item has a 12-megapixel camera, a 5.5-inch display, and a battery life of up to 10 hours（可替換成任意商品特色）. It also comes with a one-year warranty. Is there anything else you would like to know?

客服：當然！這個商品搭載了一個1200萬畫素相機，5.5英寸的螢幕，以及最長可達10小時的電池使用時間。它還附帶一年的保修。還有其他您想要了解的嗎？

購物英文：申請退貨

Customer: I received the product, but it arrived damaged. I would like to initiate a return and get a refund.

顧客：我收到的商品損壞了。我想申請退貨並要求退款。

⭐: initiate a return 申請退貨

Representative: I apologize for the inconvenience. To initiate a return, please fill out the online return form on our website. Once we receive the returned item and verify its condition, we will issue a refund to your original payment method. If you have any further questions, feel free to contact our customer service team.

客服：對於給您帶來的不便，我們深表歉意。請填寫我們網站上的在線退貨表格來開始退貨程序。一旦我們收到退回的商品並確認其狀態，我們將按照您的原始付款方式退款給您。如果您有任何進一步的問題，請隨時聯繫我們的客服團隊。

購物英文：挑選商品英文單字&對話

10 大挑選商品常用英文單字

Specifications	規格	Warranty	保固
Material	材料	User-friendly	使用方便的
Durability	耐久性	Versatility	多功能性
Functionality	功能性	Authenticity	真實性
Performance	表現	Aesthetics	美學

挑選商品常見英文會話

購物英文：尋找商品/意見

Customer: Excuse me, can you help me find a dress （商品）for a formal event?

顧客：不好意思，您能幫我找一件正式場合穿的禮服嗎？

Salesperson: Certainly! What style and color are you looking for? Do you have a specific budget in mind?

店員：當然！您喜歡哪種款式和顏色？您有預算上的限制嗎？

購物英文：詢問顧客評論

Customer: I’m considering buying this camera, but I’d like to read some reviews from other customers first.

顧客：我正在考慮購買這款相機，但我想先閱讀一些其他顧客的評論。

Salesperson: That’s a good idea. You can find customer reviews on our website for this particular camera. They provide valuable insights and feedback from people who have already purchased and used it.

店員：這是一個不錯的主意。您可以在我們的網站上找到關於這款相機的其他顧客評論。它們提供了已經購買和使用過該相機的人們的見解和反饋。

購物英文：詢問尺寸英文單字&會話

10 大詢問尺寸常用英文單字

Size	尺寸	Depth	深度
Measurement	測量	Circumference	圓周
Width	寬度	Diameter	直徑
Length	長度	Waist	腰圍
Height	高度	Chest	Chest

詢問尺寸常見英文會話

購物英文：詢問物品尺寸

Customer: Hi, I’m looking for a new sofa. Could you please let me know the dimensions of the one over there?

顧客：嗨，我正在找一張新沙發。請告訴我那邊那張沙發的尺寸好嗎？

Salesperson: Certainly! The sofa measures 82 inches in length, 36 inches in height, and 38 inches in depth. Is there anything else you’d like to know?

銷售員：當然！這張沙發的長度是82英吋，高度是36英吋，深度是38英吋。還有其他您想知道的嗎？

購物英文：詢問衣服尺寸

Customer: I’m interested in buying this dress, but I’m not sure about the size. Can you help me determine the right size for me?

顧客：我對這件裙子很感興趣，但我不確定尺寸是否合適。你能幫我確定適合我的尺寸嗎？

Salesperson: Of course! May I know your bust, waist, and hip measurements? With that information, I can assist you in finding the appropriate size from our sizing chart.

銷售員：當然！能告訴我您的胸圍、腰圍和臀圍嗎？有了這些資訊，我可以幫助您從尺寸表中找到合適的尺寸。

購物英文：結帳常用英文單字&對話

10 大結帳常用英文單字

Installment	分期付款	Shipping fee	運費
Invoice	發票	Discount	折扣
Transaction	交易	Coupon	優惠券
Return policy	退換貨政策	Receipt	收據
Refund	退款	Change	零錢